Papaya Playa Project Hotel - Tulum

Km 4.5 Carretera Tulum Boca Paila, Tulum, Mexico, 77780  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Papaya Playa Project Hotel - Tulum

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Shuttle

Paid airport shuttle

Swimming pool

Plunge pool

Spa and relaxation

Jacuzzi

Facial

Body scrub

Massage

Treatment room

Overview

The 3-star Papaya Playa Project Hotel is located near by the stunning beach. The hotel opened its doors in 1995 and was remodeled in 2011.

Due to the beachfront location of Papaya Playa Project Hotel, guests have direct access to Playa Paraiso, which is 6.5 km away. The property lies within 7 km from the city center.

Papaya Playa Project Hotel overlooks a national park and tropical plants and provides quick access to a sandy beach.

Rooms

The hotel offers 85 luxury rooms equipped with individual climate control, free wireless internet, a safe, a mini-refrigerator and a work desk and featuring a panoramic view over the sea. Guests will admire views across the Caribbean Sea and White Coast from the rooms. They are fitted with coffee/tea makers and a stove as well as shared bathrooms with a shower, complimentary toiletries and towels.

Eat & Drink

Restaurant Las Estrellas at Cabanas La Luna and BeTulum Restaurant and Lounge are situated in a natural area, about 50 meters away of the property.

Services

The designer hotel features airport transfer, medical service and laundry.

Relax

Guests will enjoy using a wellness area, a plunge pool and a treatment room after a busy day in Tulum. The on-site activities include windsurfing, snorkeling and diving.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   85.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • No elevators
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Exterior corridors
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Sailing
  • Volleyball
  • Golf course
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Beach bar
  • Coffee/Tea in lobby

Meeting facilities

  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's play area

Leisure facilities

  • Plunge pool
  • Beach club
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Night club
  • Sun terrace
  • Garden area
  • Free cabanas
  • Spa & wellness center
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Beach view
  • Rainforest view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Soundproofed rooms
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Bottled water

Bathroom

  • Private bathroom
  • Shower
  • Room toiletries

Media

  • In-room computer
  • HBO available
  • CD player

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Papaya Playa Project Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 4.5 Carretera Tulum Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    2.5 mi
Beaches
  • Ana y Jose Beach Club
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    85

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumPapaya Playa Project

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Papaya Playa Project photos Room Rustic Casita
Guest Room
Ocean view
  • Room size:

    650 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 King-size bed and 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Terrace
  • Storage space
  • Bathroom:Shared bathroom
Room Description:

Standard|Maya Jungle Experience Cabaña 2 double beds

Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
Room Description:

Standard|Maya Oceanfront cabaña 1 double bed

King Room
Ocean view
  • Room size:

    9150 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 King-size bed and 1 Queen-size bed, 1 King-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Private terrace
  • Terrace
  • Seating area
  • Storage space
  • Ceiling fan
  • Outdoor space
  • Computer
  • High ceiling
  • Speaker phone
  • Bathroom:Shared bathroom
  • Instant hot water
  • Toilet
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Refrigerator
  • Stove
  • Bottled water
  • Barbeque grills
  • Media:iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Casita Oceanfront - 35sqm (377sqft) - King Bed - Oceanfront View - Plunge Pool - Terrace - Air Conditioning - Shower - Sleeps 2

Oceanfront King Room
Rainforest view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Terrace
  • Storage space
  • Bathroom:Shared bathroom
Room Description:

35sqm (377sqft) - King Bed - Oceanfront and Jungle View - Terrace - Air Conditioning - Shower

Rooftop King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Lounge area
  • Dining:Dining area
Room Description:

Casa Viento - 150 sqm(1614 sqft) - King Bed - Ocean View - Terrace - Wi-Fi - Air Conditioning - Shower - Private Dining Area - Cooking Area - Lounge Area - Rooftop

Papaya Playa Project photos Exterior
Bungalow
Rainforest view
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
Papaya Playa Project photos Exterior
Oceanfront Bungalow
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
Papaya Playa Project photos Room Jungle Cabana
Cabanas
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Media:CD player
Oceanfront Cabanas
Beach view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Storage space
  • Bathroom:Shared bathroom
Room Description:

Standard|Cabana Ocean Front with 1 Bed with AC

Papaya Playa Project photos Room
Casita
Garden view
  • Room size:

    650 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 1 Double bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Non-smoking
    • + More
  • General:Internet access
  • Terrace
  • Storage space
  • Fan
  • Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Toilet
  • Bedding:Linen
Room Description:

Standard|Rustic Casita

Papaya Playa Project photos Exterior Hotel information
Oceanfront Casita
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Non-smoking
    • + More
  • General:Terrace
  • Storage space
  • Wardrobe/closet
  • Fan
  • Mosquito net
  • Entire unit located on ground floor
  • Laptop safe box
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
Room Description:

Standard|Oceanfront Casita With Pool

Papaya Playa Project photos Exterior
Family Room
  • Room size:

    650 sq. feet

  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
Papaya Playa Project photos Exterior
Family Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Toilet
  • Bedding:Linen
Master Five-Bedroom Oceanfront King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • Private bathroom
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Lounge area
  • Living room
  • High ceiling
  • Top floor
  • Butler service
  • Bathroom:Bathroom
  • Dining:Kitchen unit
Room Description:

- 850sqm (9146sqft) - King Bed - Air Conditioning - Terrace - WiFi Papaya Playa’s most exclusive and luxurious accommodation and offering, the private Palapa House is located just meters from the oceanfront with direct access to the beach. Casa Palapa was created by a group of designers, engineers and architects with the knowledge of creating unique ambience, perceiving the environment and nature. The architecture of the stunning Beach House is based on the endemic Mayan materials which creates harmony and makes the energy flow like no other. The design combines wooden floors with an excellent taste of nature and modern high end world. At our ecofriendly beach house, you will also experience bare foot luxury with a primitive sophisticated atmosphere. The epitome of primitive sophistication, this compound features spacious living, commands breathtaking views of a quiet corner of the Papaya Playa beach and is surrounded by nature. It offers high ceilings and plenty of

Spacious Oceanfront Casita
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High ceiling
Room Description:

- 35sqm (377sqft) - King Bed - Spacious sleeping - High ceilings - Plenty of natural light - Air conditioning - Specifically designed to catch the breeze - Provides eco-friendly cooling Papaya Playa’s newest and exciting accommodation offering, the New Casitas are located just meters from the oceanfront. They are some of the Riviera Maya’s most unique accommodation offerings and should not be overlooked if natural luxury with sophistication is what you desire. The New Casitas with 35 square meters offer spacious sleeping with high ceilings and plenty of natural light. Air conditioning is available however they have been specifically designed to catch the breeze, providing eco-friendly cooling. Bedding is 1 King.

Private Oceanfront Cabanas
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Terrace
  • Storage space
  • Bathroom:Shared bathroom
Room Description:

Ocean Front Cabana with Bathroom and Air Conditioning - 28sqm (301sqft) - 1 Double Bed - Air Conditioning - Beach View - Terrace (4sqm or 43sqft) - Private Bathroom - Shower - 300 Thread Count Linens - Perched atop the properties natural rocky ledge with stunning ocean views

Papaya Playa Project photos Exterior Hotel information
Private Casita
Ocean view
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Mosquito net
  • Bathroom:Bathroom
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
Private Oceanfront Casita
Beach view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Terrace
  • High ceiling
Room Description:

- 35sqm (377sqft) - King Bed - Spacious sleeping - High ceilings - Plenty of natural light - Air conditioning - Specifically designed to catch the breeze - Provides eco-friendly cooling Papaya Playa’s newest and exciting accommodation offering, the New Casitas are located just meters from the oceanfront. They are some of the Riviera Maya’s most unique accommodation offerings and should not be overlooked if natural luxury with sophistication is what you desire. The New Casitas with 35 square meters offer spacious sleeping with high ceilings and plenty of natural light. Air conditioning is available however they have been specifically designed to catch the breeze, providing eco-friendly cooling. Bedding is 1 King.

Papaya Playa Project Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • City Center2.5 mi

Places of interest

  • Parque Nacional Tulum1000 ft
  • Tulum Bus station2.4 mi

Monuments and Landmarks

Historical sites

  • Mayan Ruins of Tulum2.5 mi

Local attractions

  • Ana y Jose Beach Club1.1 mi
    Carretera Tulum - Boca Paila Km 6, Tulum
  • Temple of Doom 2.6 mi
    Coba Road, Tulum
  • Ziggy Beach2.7 mi
    Road Tulum-Boca Paila km7, Tulum
  • Mayan Beach2.2 mi
    TulumMexico
  • Playa Paraiso2.7 mi
    Near Tulum, Tulum
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    85

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumPapaya Playa Project

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Hotels nearby
Cities nearby

Papaya Playa Project Reviews

Guest reviews are submitted by our customers after their stay at Papaya Playa Project

Average guest rating

7.0out of 10
Very good
Based on 29 reviews

Guest reviews

  • Couple
    3.2

    The beach where the hotel is located is great. Recommendation: pop in and relax with a few drinks on the beach for the day. Dont bother to stay at the hotel overnight!

    Booked for three nights, left after one sleepless night. "Hotel room" was just a filthy shack with a view. Before I get a response about the "ecological" nature of the place and about "turning off and going back to basics", I have spent many nights camping or staying in basic accommodation not costing $80 plus a night. But even though overpriced for what it is, there is no excuse for the disgusting state of the room - unclean pillows (we twice asked for replacements to no avail) and linen, stained towels, cockroaches, mosquito tent which didnt fit the bed (hence useless) which we still had to request, shower and toilet together, open bin for toilet waste..could go on and have pictures to prove the above..note their website says they turn off electricity at night, doesnt mention turning off the water as well, not great when having to use the bathroom at night..without overexaggeration, they tried to rip us off at the restaurant as well by charging $50 for the white house wine. When I challenged the price with the manager as on the menu the house wine was about $15, he put it down to "miscommunication" even though the bill clearly stated house wine in Spanish. All in all, when in Tulum do not stay here.

  • Couple
    7.4

    Scenery and beach.

    No daily clean up. Broken running water. No credit card. If they call themselves eco, they should know much more about their own environment scientifically and socially.

  • Single
    3.8

    The setting is superb but it was not worth it the arrogance of the staff and their inability to supply what one has paid for was outrageous, nor were they courteous enough to properly compensate their own errors. This place has a long long way to go before its worth what you have to pay, the accommodation is for backpackers only but they are charging mid- range prices for no facilities, it could be so much nicer if they just spent some money on hte poor run down place.

    Arrogant, unhelpful management with a few hardworking and embarrassed staff who did their best in a sinking ship

  • Couple
    8.8

    We stayed in a hut just up from the most amazing beach near the Tulum ruins. Great place to chill and get away from the main tourist trail.... Go there and completely relax!

    This is a back to basics hotel. So be ready!

  • Group of friends
    10.0

    the sound of the waves and wind through my cabana walls as I was falling asleep.

  • Couple
    5.0

    The staff was really really friendly, even if the service was really slow. Also, the location is gorgeous.

    You are definitely not paying for what you get. The cost is outrageous compared to the two-star hotel you get. If it wasn't in beautiful Tulum this hotel would definitely be a 2 star or less!

  • Older travelers
    7.8

    Hi, we stayed for 16 days at Papaya Playa and we loved it .It is no Luxury hotel, just individuel and you should like that.You can relax and visit very interesting Maya places. The stuff was very friendly and the cabanas beautyful.Good luck it is no party place!!!

    Moskitos....

  • Group of friends
    6.2

    I liked the ambiance and environment.

    The privé is too extensive compare to thé confort.

  • Couple
    7.0

    The bar area and reataurant are really cool and a great atmosphere, great as a couple not sure how it be if you were travelling alone. The bar was a little expensive. The staff were great, very friendly and helpful. I think we would go back as Tulum beach seems very expensive for other even 'partial sea view' cabins.

    Some of the garden rooms are very enclosed and have very little breeze and no fan of any sort. Some rooms are considerably better positioned than others.

How to reach hotel

hotel Papaya Playa Project Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 4.5 Carretera Tulum Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    2.5 mi
Beaches
  • Ana y Jose Beach Club
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    85

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumPapaya Playa Project

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge